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Refund Policy

Which products cannot be returned?

Due to the consumable nature of these products, it cannot be returned. However, in an exceptional case that you receive a damaged, defective, or different item, we will issue a refund/ credit note or a free replacement, as appropriate.

What is the procedure for returning?

Before granting a refund/credit note or replacement, we may contact you to determine the extent of the damage or defect in the product. For more info, please find below our detailed returns policy.

What are the conditions which have to be followed for returning any order? 

    • A return will be processed only if the following conditions are met:
    • The product was not damaged while in your possession;
    • The product is identical to what was shipped to you;
    • The product is returned in its original packaging (including the brand’s/box/packaging, MRP tag, invoice, user manual, warranty card, etc.)
    • Orders once placed, cannot be cancelled. In some situations, including cases when customer’s buy by mistake, such as an erroneous model or color of goods ordered or incorrect product ordered, products may not be eligible for return.

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